Shipping policy

Processing Time

Orders are processed within 1-2 days after ordering. You will receive a confirmation email with tracking details once your order has shipped.

Shipping Rates & Delivery

Shipping costs are calculated at checkout based on your location. Delivery times vary depending on the destination and courier service, but generally take 2-4 business days.

Delays

While we strive to deliver on time, please note that unexpected delays (holidays, customs, courier issues, etc.) may occur and are beyond our control.

Wrong Address

Please ensure your shipping details are correct before placing an order. We are not responsible for lost packages due to incorrect addresses provided by the customer.

Damaged or Lost Packages

In the rare event that your order is damaged during shipping or does not arrive, please contact us at ali.lamaa2016@gmail.com. We will send a replacement immediately at no additional cost.